Pro Nails Salon Pooler - Policies
We appreciate your business and kindly ask that you review our salon policies to help us maintain a smooth and relaxing experience for all guests.
Cancellations
We kindly ask that you cancel your appointment at least 3 hours in advance. To cancel, please call us at (912) 748-6626
Late Arrivals
If you arrive more than 15 minutes late, we may need to shorten or reschedule your service. In some cases, we reserve the right to refuse service to avoid delays for other clients.
No-Shows
Appointments that are not canceled and result in a no-show may be subject to a service fee. Repeated no-shows may affect your ability to book future appointments.
Child Safety
For the comfort and safety of all guests, children are only permitted in the salon if they are receiving a service. We kindly ask that you make childcare arrangements prior to your visit.
Gift Certificates
Gift certificates are valid for 6 months from the date of purchase and are non-refundable and cannot be redeemed for cash.
Service Satisfaction
Your satisfaction is important to us. If you are not happy with your nails, please notify us before leaving the salon so we can make adjustments or remove any unwanted enhancements.
No refunds will be issued after you leave the premises.
Thank you for your understanding and cooperation. We look forward to providing you with excellent service every visit!